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Hughes Group Trading as Pink Pixel
1. Introduction
Hughes Group Trading as Pink Pixel (“Pink Pixel”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect personal information when you interact with our services, including:
Website design
Graphic design
Printing services
Signage services
Online communication
Website hosting or maintenance (where applicable)
This policy is implemented in accordance with the Protection of Personal Information Act.
By using our website or engaging our services, you consent to the processing of your personal information as described in this policy.
2. Information We Collect
We may collect and process the following information:
Personal Identification Information
Name and surname
Company name
Email address
Phone number
Billing address
Delivery address
Business Information
Company registration details
VAT numbers
Branding materials provided by the client
Technical Information
When visiting our website, we may collect:
IP address
Browser type
Device information
Website usage data
Cookies and tracking information
3. How We Collect Information
We collect personal information through:
Website contact forms
Email communication
Telephone communication
Service quotations
Project agreements
Website analytics tools
Information may also be collected when you:
Request a quote
Purchase services
Subscribe to newsletters
Submit artwork or files for production
4. How We Use Your Information
Your information may be used for the following purposes:
Providing requested services
Processing quotations and invoices
Communicating regarding projects
Delivering products or services
Improving our services and website functionality
Marketing communications (where consent has been provided)
Compliance with legal obligations
We will only use personal information for legitimate business purposes.
5. Sharing of Information
Pink Pixel does not sell personal information.
However, we may share information with trusted third parties where necessary, including:
Printing suppliers
Hosting providers
Courier services
Payment processors
IT service providers
These third parties are required to maintain confidentiality and comply with applicable privacy laws.
6. Data Security
Pink Pixel takes reasonable technical and organisational measures to protect personal information against:
Loss
Unauthorised access
Disclosure
Alteration
Destruction
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
7. Cookies and Website Tracking
Our website may use cookies to:
Improve website performance
Analyse website traffic
Enhance user experience
Cookies are small text files stored on your device when you visit a website.
You may disable cookies through your browser settings.
8. Retention of Information
We retain personal information only for as long as necessary to:
Fulfil the purpose for which it was collected
Meet legal and regulatory requirements
Resolve disputes and enforce agreements
9. Your Rights
In terms of the Protection of Personal Information Act, you have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of personal information where applicable
Object to the processing of your personal information
Withdraw consent where processing is based on consent
Requests must be submitted in writing.
10. Third-Party Websites
Our website may contain links to third-party websites.
Pink Pixel is not responsible for the privacy practices or content of those websites.
Users are encouraged to review the privacy policies of any external sites they visit.
11. Updates to This Policy
Pink Pixel reserves the right to update or modify this Privacy Policy at any time.
Updates will be published on our website and become effective immediately upon publication.
12. Contact Information
If you have questions regarding this Privacy Policy or your personal information, you may contact:
Hughes Group Trading as Pink Pixel
Email: info@pinkpixel.co.za
Phone: 070 322 1998